Data Protection Policy

mmk10 Privacy Policy

This policy explains how mmk10 collects, uses, and protects your personal information.

Last Updated: 1 November 2026

Introduction

Policy Overview

mmk10 is an online casino and sports betting platform designed for players in Myanmar. We take the security and protection of your personal information seriously, and it is a core part of how we have built this platform.

This Privacy Policy explains what personal information mmk10 collects when you use our platform, how we use it, who we may share it with, and how your privacy rights are protected. Please read this policy carefully and continue using the platform only if you agree with its contents.

Section 1

Personal Information We Collect

We collect personal information from you in the following categories—

Registration Information: Your name, date of birth, contact number, and location details provided when opening an account.
Contact Information: Email address and phone number.
Financial Information: Payment method details related to deposits and withdrawals (KBZPay, Wave Money, AYA Pay).
Identity Verification: A copy of any form of ID submitted when identity verification is required.
Gaming History: Game records, bet amounts, and session logs.
Technical Information: IP address, browser type, device type, pages visited, and time spent on the platform.
Cookie and Tracking Data: Website usage practices and preferences

We will not collect more information than is strictly necessary to provide our services.

Section 2

Purposes for Using Personal Data

We use the personal data we collect only for the following purposes—

To create and manage your account
To process deposit and withdrawal services
To manage bonuses, promotions, and VIP programs
To enforce the 21+ age restriction and responsible gambling policies
Fraud prevention, anti-money laundering, and security matters
Platform verification and identity checks
To provide customer support (via 24/7 Live Chat)
To improve the platform and resolve technical issues
To monitor gambling patterns and provide responsible gambling protections
To meet legal and regulatory requirements

Section 3

Personal Data Sharing and Third-Party Access

mmk10 protects your personal data as private records and will not share it with third parties unless necessary. It may only be shared in the following circumstances—

Service Providers: Payment processors (KBZPay, Wave Money, AYA Pay) and technology companies that support our services — they must handle data only within the limits we instruct
Legal Requirements: Court orders, official requests from law enforcement, or demands from regulatory authorities
Protective Purposes: Fraud prevention, anti-money laundering investigations, or platform security protection
Your Consent: Circumstances where you have given explicit agreement

We will never sell, rent, or share your personal data with advertising companies, marketing firms, or third-party data brokers.

Section 4

Data Retention Period

We will retain personal data for as long as necessary to provide our services and to meet legal requirements. When it is no longer needed, data will be securely deleted or anonymised so that no one can identify it.

Account Data: May be retained for up to 5 years after account closure
Financial Records: Retained in accordance with financial legal requirements
Communication Records: Up to 2 years after a customer service case is closed
Data Deletion: When the retention period ends, data will be deleted using secure methods

Section 5

Cookies and Tracking Technologies

The mmk10 website uses cookies and similar technologies to improve our service.

Essential Cookies: Required for account login, security tokens, and session management
Functional Cookies: To remember language preferences and regional settings
Analytics Cookies: To understand usage patterns and improve the platform

You can block cookies through your browser settings, but please note that some services may not work properly as a result.

Section 6

Data Security Measures

To protect your personal data, mmk10 applies technical and organisational measures—

Data transfers are protected with SSL (Secure Socket Layer) encryption
Data is stored using advanced encryption technology
Access to your personal data is restricted to as few staff members as possible
Regular security checks and platform security operations
Customer service team members are trained on data handling practices
Activity logs, security operations, and anomaly detection systems

We acknowledge that no digital platform can guarantee absolute security, but we remain fully committed to our ongoing responsibilities.

Section 7

Your Privacy Rights

Regarding the personal data we hold about you, you have the following rights—

Right to Access: You may request a copy of the personal data we hold about you
Right to Correction: You can request that any inaccurate personal information be corrected
Right to Deletion: You can request that your personal information be deleted after legal requirements have been met
Right to Restriction: You can request that certain types of processing be restricted
Right to Data Portability: You can obtain your personal information in a structured format
Right to Object: You can object to processing carried out for marketing or analytical purposes

To exercise any of these rights, please contact us at [email protected]. We will do our best to respond to your request within 30 days of receiving it.

Section 8

Age Restriction

mmk10 is a platform for players aged 21 and above only. No one under the age of 21 is permitted to access or use any of our services. We apply age verification measures and will not retain personal information of anyone under 21 unless required to do so by law.

Section 9

External Website Links

If the mmk10 platform contains links to external websites, we are not responsible for how those sites handle personal information. When you leave our platform and visit an external site, please review that site's own privacy policy.

Section 10

Policy Updates

We may update this Privacy Policy from time to time. If significant changes are made, we will post a notice on the platform and update the "Last Revised" date on the policy page.

If you continue using mmk10 after any updates, you will be considered to have accepted the revised policy. If you do not agree, please stop using the platform and contact [email protected] to close your account.

Section 11

Contact Us

If you have any questions about this Privacy Policy or would like to make a privacy-related request, you can reach our support team through the following channels—

Email: [email protected]
Live Chat: Via 24/7 Myanmar-language Live Chat on the platform

Our support team is available 24/7 and can assist you in Myanmar language.

Privacy Protection FAQ

mmk10 never sells or shares your personal information with advertising companies or data brokers. We share only the minimum necessary information with payment service providers such as KBZPay, Wave Money, and AYA Pay to process transactions, and they may not use it for their own purposes.

Your data is kept for as long as needed to provide our services and meet legal requirements. Even after your account is closed, financial records and other data may be retained for a set period as required by regulatory obligations. Once that period ends, the data will be securely deleted.

You can request deletion of your data under your privacy rights. However, please be aware that data we are required to retain for regulatory compliance may not be deletable in all cases. Send deletion requests to [email protected].

Some cookies (analytics cookies) can be blocked. However, without essential cookies for session management and security, account login and payment functions will not work properly. We ask that you keep essential cookies enabled so the main features of the website run correctly.

All payment transactions are protected with SSL encryption, along with the built-in security measures of KBZPay, Wave Money, and AYA Pay. Our staff cannot access your PIN or mobile banking credentials. Payment handling takes place entirely on the relevant payment provider's platform.

If significant changes are made, a notice will be posted on the platform and the "Last Updated" date on this policy page will be updated. Continuing to use the platform after any changes means you accept the updated policy.